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What types of
payments and credit cards do you
accept?
We accept credit cards: Visa,
Discover, MasterCard and American
Express.
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What percentage is tax?
Sales tax for shipments to Alabama is 8%. Shipments to all other states are tax free.
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Can I cancel my
order?
Yes, as long as the item has not
been shipped and the vendor can
cancel in time. If the order has
already been sent to the vendor we
will attempt to cancel the order,
but cannot guarantee that the
cancellation will be possible. If
you do receive an order that was
cancelled, accept delivery of the
item and log a support ticket under
returns with The Outdoor Sports Shop
on our website and we will reply
with return instructions. Returns
are subject to a restocking charge
as determined by the vendor. Sorry
but return requests made after 10
days cannot be accepted as our
suppliers do not allow a late
returns grace period.
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I cancelled
my order but I haven't received a
credit yet. How long do credits
take?
The Outdoor Sports Shop submits all
requests for credits within 24 hours
of receipt but it may take 7-10
business days for you to receive
your credit slip by mail. Credits
should be reflected your next credit
card statement or the following one,
depending on where you are in your
billing cycle.
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Can I return
an item that is damaged, defective,
or I just don't want?
All purchases are subject to
developer and distributor return
policies. Scopes that have been
mounted on firearms we consider to
be in USED Condition and will not be
accepted for return. We are unable
to process returns on ammunition due
to liability and safety issues. We
apologize in advance for any
inconvenience this may cause. Items
may be returned only in the original
packing, and all documentation must
be included. Based on the
manufacturer's and our supplying
warehouse's policies, some defective
products must be sent back to the
manufacturer for repair or
replacement.
Unwanted Items
Sorry but return
requests made after 10 days cannot
be accepted as our suppliers do not
allow a late returns grace period.
On most new equipment (unless
otherwise noted), items may be
returned for a full refund (minus
freight charges and 15% restocking
fee) within 10 days of date of
delivery, provided the items are
returned to us freight pre-paid and
have received an authorization to be
returned. Scopes that have been
mounted on firearms we consider to
be in USED Condition and will not be
accepted for return.
Defective Items
If you receive a
defective Item from us, contact us
by e-mail or on our live help system
within 10 days of date of delivery
and include your invoice number. We
will issue a UPS call tag to pick up
the defective item and send you a
new one. Items may be returned only
in the original packing, and all
documentation must be included.
Based on the manufacturer's and our
supplying warehouse's policies, some
defective products must be sent back
to the manufacturer for repair or
replacement.
Items Damaged
in Shipping
If your shipment
appears to be damaged upon arrival
do not accept the shipment. If after
you open your shipment you find that
you have received damaged or
defective merchandise, please e-mail
us within 5 days of receipt of
package for a Return Authorization
Number.
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What happens
if the item I ordered is not
available?
The Outdoor Sports Shop vendors ship
products before the estimated
delivery in the vast majority of
cases. On occasion, however, an
order may be delayed due to
availability or other circumstances
beyond our immediate control. In the
unlikely event there is a change or
delay in filling your order, a Customer Care
Consultant will notify you via
phone, U.S. mail or e-mail. We also
have a sophisticated back order
system online that let's you know if
a product is available or not. You
have the option to add back-ordered
items to your account and have your
account notify you via email when
they are available to purchase and
ship again.
The Outdoor Sports Shop
reserves the right to cancel your
order for a full refund at any time.
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How long will
it take to receive my order?
The standard shipping time for
orders shipped via UPS ground is 2-5
workdays. Stipulate 3 Day Select,
2nd Day Air or Next Day Air on
accelerated delivery shipments.
Additional shipping charges will
apply due to higher rates on
accelerated delivery shipments.
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Can I have an
order shipped to my P.O. Box?
No. Merchandise is primarily shipped
via UPS and UPS requires a valid
street address. We have also decided
that by not offering PO shipping we
greatly reduce the chance of
fraudulent orders and can continue
to keep costs low. If a P.O. Box is
used as a shipping address, an error
message will appear when submitting
the order. The Outdoor Sports Shop
cannot deliver to A.P.O., F.P.O. or
foreign addresses.
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Can I ship my
order to a different address?
Yes! (As long as it is not a
firearm.) When you place your order
and come to the Check Out screen,
just replace your address with the
address you want to ship your
merchandise to, then continue.
Remember to use a street address,
not a Post Office Box, for any
shipping address.
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How are
shipping charges calculated?
Shipping charges vary according to
product weight and destination. We
use the most sophisticated
programming language to deliver real
time shipping quotes during checkout
based on your product weight and
dimensions, direct from the shipping
carriers. The Outdoor Sports Shop
reserves the right to a modest
handling fee which may be added at
The Outdoor Sports Shop option and
displayed as part of your shipping
total.
Because The Outdoor Sports Shop does
not inventory many of the items
sold, your order may be shipped
directly from one of our authorized
vendors from the warehouse closest
to the shipping address. The
individual vendor ultimately
determines the method of product
shipment. Therefore, we are not able
to reduce shipping charges for any
reason.
Most products are
shipped via UPS because they offer
package insurance and excellent
tracking software. However, the
method of shipment is always
determined by the shipping vendor.
In some cases, vendors have special
arrangements with other package
services such as Federal Express,
Airborne etc.
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Are your
items new & with warranty?
We
sell only new, factory-sealed
items. All warranties, stated or
implied, are held with the product
manufacturer and they vary from item
to item. Consult the documentation
that came with your purchase for
details.
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How do I
track my orders?
If
you place an order online and your
credit card information is
processed, you will receive your UPS
Tracking Number via e-mail and it
will be available for you in your
account area. Late day or weekend may
take a little longer, but we send
out tracking numbers for every order
that ships.
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Can I make a
purchase using a PO, COD delivery or
on credit?
We
do not accept Purchase Orders, offer
COD terms or credit lines.
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What is the
explanation of the FFL and why is it
important?
The National Licensing Center (NLC)
is responsible for determining
eligibility and acting upon
applications for Federal firearms
licenses, Federal explosives
licenses, and Federal explosives
users permits. Inspections of
applicants are coordinated with
regulatory field offices. Such
applications are required to be
filed by all persons who intend to
engage in the business of
manufacturing, importing, or dealing
in firearms, and persons who intend
to engage in the business of
importing, manufacturing or dealing
in explosive materials. Firearms
licenses are also issued to persons
who wish to be collectors of curio
and relic firearms. Finally, the NLC
issues permits to persons who intend
to acquire or transport explosive
materials in interstate or foreign
commerce.
The NLC is the
official repository of firearms and
explosives inspection reports. NLC
personnel maintain the Federal
firearms license database and the
Federal explosives license and
permittee database and frequently
provide certifications to ATF
special agents concerning an
investigation subject's licensed
status.
Does the law
regulate who can be in the business?
Yes. The Gun Control Act (GCA),
administered by the Bureau of
Alcohol, Tobacco and Firearms (ATF)
of the Department of the Treasury,
contains Federal licensing standards
for various firearms businesses
(manufacturers, importers, and
dealers).
[18 U.S.C. 923(d), 27
CFR 178.47]
Who can get a
license?
ATF will approve the
application if the applicant:
Is 21 years or more
of age;
Is not prohibited from shipping,
transporting, receiving or
possessing firearms or ammunition;
Has not willfully violated the GCA
or its regulations;
Has not willfully failed to disclose
material information or willfully
made false statements concerning
material facts in connection with
his application;
Has premises for conducting business
or collecting; and,
The applicant certifies that--
(1) the business to
be conducted under the license is
not prohibited by State or local law
in the place where the licensed
premise is located;
(2) within 30 days
after the application is approved
the business will comply with the
requirements of State and local law
applicable to the conduct of the
business;
(3) the business will
not be conducted under the license
until the requirements of State and
local law applicable to the business
have been met; and,
(4) the applicant has
sent or delivered a form to the
chief law enforcement officer where
the premises are located notifying
the officer that the applicant
intends to apply for a license.
(5) secure gun
storage or safety devices will be
available at any place in which
firearms are sold under the license
to persons who are not licensees
("secure gun storage or safety
defined in 18 U.S.C. 921 (a) (34) )
.
The requirement to
certify to the availability of gun
storage or safety devices was
enacted on October 22, 1998, by
Public Law 105-277. The requirement
is codified in section 923 (d (1)
(G) of the GCA and became effective
180 days after the date of
enactment.
[18 U.S.C. 923 (d)
(1) , 27 CFR 178.47 (b)]
Does the
Federal Government issue a license
or permit to carry a concealed
weapon?
No. Neither ATF nor
any other Federal agency issues such
a permit or license. Carrying
permits may be issued by a State or
local government.
Do antique
firearms come within the purview of
the GCA?
No. "Antique
firearms" are defined in the
following:
TITLE 18 U.S.C.
CHAPTER 44 SECTION 921(a) (16)
(16) The term
"antique firearm" means-
(A) any firearm
(including any firearm with a
matchlock, flintlock, percussion
cap, Or similar type of ignition
system) manufactured in or before
1898; or
(B) any replica of any firearm
described in subparagraph (A) if
such replica-
(i) is not designed
or redesigned for using rimfire or
conventional centerfire fixed
ammunition, or
(ii) uses rimfire or
conventional centerfire fixed
ammunition which is no longer
manufactured in the United States
and which is not readily available
in the ordinary channels of
commercial trade; or
C) any muzzle loading
rifle muzzle loading shotgun, or
muzzle loading pistol, which is
designed to use black powder, or a
black powder substitute, and which
cannot use fixed ammunition. For
purposes of this subparagraph, the
term 'antique firearm" shall not
include any weapon which
incorporates a firearm frame or
receiver, any firearm which is
converted into a muzzle loading
weapon, or any muzzle loading weapon
which can be readily converted to
fire fixed ammunition by replacing
the barrel, bolt, breech-block, or
any combination thereof.
27 CFR 178.11
Antique firearm. (a)
Any firearm (including any firearm
with a matchlock, flintlock,
percussion cap, or similar type of
ignition system) manufactured in or
before 1898; and (b) any replica of
any firearm described in paragraph
(a) of this definition if such
replica (1) is not designated or
redesignated for using rinifire or
conventional centerfire fixed
ammunition, or (2) uses rinifire or
conventional centerfire fixed
ammunition which is no longer
manufactured in the United States
and which is not readily available
in the ordinary channels of
commercial trade.
Are black
powder dealers required to be
licensed as ammo dealers under the
GCA?
No. However, black
powder dealers are subject to the
provisions of 27 CFR Part 55,
Commerce in Explosives, which
requires that a dealer in any
quantity of black powder must have a
license as a dealer in low
explosives.
[18 U.S.C. 842]
May a
nonlicensee transport firearms
interstate for sporting or other
lawful purposes?
Yes, provided the
weapon is unloaded and in a locked
trunk or, in a vehicle lacking a
trunk, in a locked container other
than the glove compartment or
console. Also, the carrying and
transportation must be lawful in the
place of origin and destination.
[18 U.S.C. 926A, 27
CFR 178.38]
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Is it safe &
legal to purchase guns or ammunition
online?
There are many legitimate gun
dealers who advertise and initiate
gun sales online. Yes, it's
perfectly legal and most operate
within the guidelines set forth by
local, state and federal laws. We
can complete your firearms transfer
through our vast network of FFL
retailers in your local area.
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Do you issue
gun, ammunition or explosives
permits or any type of hunting
licenses?
No
we do not. Neither ATF nor any other
Federal agency issues such a permit
or license. Carrying permits and/or
hunting permits may be issued by a
State or local government.
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How are you
able to offer such low prices?
At
The Outdoor Sports Shop we set
ourselves apart from traditional
retail stores by our extremely low
overhead. Walk into a typical retail
store and you see overhead
everywhere; elaborate display cases,
inventory with high carrying costs,
expensive insurance, security and
employees with salaries and
benefits. The list goes on.... Who
do you think is paying for those
expenses?
Traditional retail
overhead expenses can be expensive
and these are extra expenses that
consumers ultimately have to pay.
The question is do you really want
to pay 100% to 200% above the
wholesale price for the privilege of
shopping in a retail store? We keep
overhead expenses extremely low and
pass the savings on to you. Our
prices are a fraction of discounted
retail sales prices and we carry
more inventory than most traditional
stores.
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Can I pick up
my purchase to avoid shipping &
handling?
We
do not allow for local pick up.
Because The Outdoor Sports Shop does
not inventory many of the items
sold, your order may be shipped
directly from one of our authorized
vendors from the warehouse closest
to the shipping address. We are not
able to reduce shipping charges for
any reason.
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Can you
special order an item for me?
Yes, if you do not find an item that
you are looking for, contact our
sales department and we will be
happy to try and locate the item for
you.
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